Brandco Connected was created by people with 20+ years in fire life safety contracting. People who have walked a day in your shoes as designers, in the field, inspections, management and everything in between. Understanding the challenges you face is something we think about in everything we do. We're about making products that make results for you!
It might be only a few kids dream about being a fire protection professional. That doesn't mean Fire Life Safety isn't a noble industry, that literally saves lives and has a great 150+ year history. Some say that history is unhindered by progress but we ignore that. Our mission is to make cool things that just work, and help you accomplish your mission. I like to think we're on that journey together, figuring out the best way to serve customers, to improve life safety through innovation and to help you deliver the best results you can.
We think we're a good fit for your journey and want to be on it with you. Its why we came up with our VIP warranty. If our product isn't helping you get there, then just send it back. You don't even need a reason why, so you got that going for you, which is nice.
Josh
VIP Warranty
Our warranty is about you, not us. Its about taking care of you after the sale
VIP stands for a Very Important Promise to you, our customer. We will repair or replace your product in the event it becomes damaged or defective - at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition.
You see, it doesn't matter how it happened, whose fault it was, or where you purchased it. You can count on the VIP Warranty for all Brandco Connected Products.